Medical Support Assistant (OA)
Location: Oklahoma City Oklahoma
Description: Department Of Veterans Affairs is presently looking of Medical Support Assistant (OA) right now, this occupation will be placed in Oklahoma. Further informations about this occupation opportunity kindly see the descriptions. Vacancy Identification Number (VIN) 955156
OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battl! e, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans.
How would you like to become a part of a team providing compassionate care to Veterans?
These vacancies are advertised at the range of grades covered by the VA qualifications standard.
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.
Note: The full performance level of this vacancy is GS-05. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-03 to GS-05. The Professional Standards Board (a peer-review group) will review the selected candidateÂ's educa! tion and experience and recommend the grade and step at which ! the candidate will be placed. The salary is based on the grade and step approved for the selected candidate.
VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Work Schedule: Weekend & Weekday Evenings, Sunday-Saturday, 3:30pm -12 Midnight,with 2 weekdays off for a total of 40 hours worked per week.
Relocation Expenses: Relocation expenses are not authorized for this position.
KEY REQUIREMENTS
Background and-or Security Investigation required
U. S. Citizenship
Must type 40 words per minute DUTIES:
GS-3 This is the entry level of the Medical Support Assistant (MSA) positions. The MSA will receive guidance from other more experienced staff members and require frequent and direct supervision.
Scans and index forms into computer system
Greets visitors and takes ! calls and messages
Obtains information from patients
Contacts social work on behalf of the patient
Arranges transportation for transfers with travel office
Informs lead or supervisor with discharge orders
Uses computers and printers
Orders supplies
GS-4 This is the developmental level of the Medical Support Assistant (MSA) positions. The MSA is assigned to the ward and intensive care nursing stations. The incumbent serves in an administrative support capacity in Ward Administration and assists both the veteran and the professional staff in coordinating scheduled procedures and follow-up appointments. Promotes positive image of the Medical Center with emphasis on customer service by treating patients, visitors, co-workers and medical center personnel with courtesy and respect responding to customer's needs in a positive and efficient manner. Duties at the GS-4 level include but are not limited to:
Schedules appointments and follow-ups
Provides release of information
Sc! ans and index forms into computer system
Assists staff concerning VA regulations, policies and procedures on patient care administration
Communicates and coordinates for the inpatient unit, receiving visitors and telephone messages
Responds to questions and requests. Initiates administrative processing of physician orders and refers to nursing staff
Determines eligibility codes
Coordinates with travel office for necessary transportation on transfer or discharge
Schedules appointments and follow-ups
Orders tests and procedures
Provides release of information
Uses computer software and hardware
Orders supplies
GS-5 This is the Full Performance Level of the MSA positions. Duties at the GS 5 level include but are not limited to: Scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines Enters no-show information; monitoring the electronic wait list Prepares! for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility Ensures encounter forms are completed in order to obtain appropriate workload credit Verifies and updates demographics and insurance information Processes all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays and pre authorization requirements for specific coverage (i.e. TRICARE, sharing agreements, etc.) Interprets and provides information regarding regulations and policies Prepares special and recurring reports Orders tests and procedures Provides release of information Uses computer software and hardware Orders supplies
QUALIFICATIONS REQUIRED:
BASIC REQUIREMENTS:
U.S. citizenship. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience. Six months experience of clerical, office or other work that indic! ates the ability to acquire the particular knowledge and skills needed ! to perform the duties of the position; or Education. One year above high school; or Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable Certification. None required.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
GRADE DETERMINATIONS:
GS-3 Entry Level
Six months experience of clerical, office or other work that indicates the ability to acquire for entry level for which both education and experience are acceptable. One year of education above High School Level.
Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
GS-4 Developmental Level
One year of experience in clerical or office work that indicates the ability to acquire the particular know! ledge and skills needed to perform the duties of the position or two years of education above High School.
Demonstrated Knowledge, Skills, and Abilities for GS-4 Developmental Level.
1. Ability to meet, communicate and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to compete job assignments.
2. Ability to use various types of Office Automation Equipment and software.
3. Ability to set up. organize, and maintain record systems.
GS-5 Full Performance Level
One year of experience equivalent to the next lower grade level or 4 years of education above High School.
Demonstrated Knowledge, Skills, and Abilities for GS-5 Full Performance Level.
1. Ability to operate computerized programs and databases in order to enter, modify and retrieve sensitive information/ data into or from electronic medical records, scheduling systems and/or reports.
2. Knowledge of basic medical terminology.
3. Ability to make appointments in a clinical setting.
4. Ability to work independently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work.
5. Ability to communicate effectively and professionally with employees at varying grade levels.
6. Ability to identify customer's concerns, perform the tasks required to resolve the issue accurately and timely, and follow-up as necessary to ensure a satisfactory resolution.
References: APPENDIX G45. MEDICAL SUPPORT ASSISTANT QUALIFCATION STANDARD
GS-679
http://vaww1.va.gov/ohrm/Directives-Handbooks/Documents/5005.pdf
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PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Physical Requirements: Position is primarily sedentary with some standing, walking, bending and carrying of light items.
Veterans' Preference: When applyi! ng for Federal Jobs, eligible Veterans should claim preference on the O! ccupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.
Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit http://www.fedshirevets.gov/job/vetpref/index.aspx .
HOW YOU WILL BE EVALUATED:
Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. BENEFITS:
Working for the Department of Veterans Affairs offers a comprehensiv! e benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at http://www.va.gov/JOBS/Job_Benefits/benefits.asp .
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.
OTHER INFORMATION:
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer co! mpetitive status.
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Department Of Veterans Affairs.
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Thu, 12 Sep 2013 07:14:17 GMT
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